Contact Us

Our Housing Services Team is your first point of contact for all online, telephone and face-to-face enquiries with Coastal Housing Group and we’re here to help you.
Whether looking to pay your rent, apply for housing, report a repair or ask any general query you can contact us by phone, text, twitter, facebook, email, visiting our web page or visiting our offices

Phone - 01792 479200 (Phone Lines Open: 8am - 5:30pm Monday to Thursday and 8am - 4:30pm Friday)
Calls cost the same as your local rate, and are free from mobiles (if part of your inclusive minutes).
Text - 07775 654775
Fax - 0871 717 1969
WebChat - Click the 'Chat Now' bottom right
Visit our Office: 
Swansea Office Neath Office

Coastal Housing Group
3rd Floor,
220 High Street,
Swansea SA1 1NW

Reception Opening Hours: 8am – 4.30pm Monday to Friday

Coastal Housing Group
41 – 43 Windsor Road,
Neath SA11 1NG
Reception Opening Hours: 9am – 4pm Monday to Friday

If we are closed you can contact our out of hour Emergency Line on 0845 680 8888 (calls cost up to 4p per minute plus your phone company's access charge)

You can also find us on Social Media - you can chat with us, share information and comment direct via facebook and twitter.  We monitor our pages during phone line hours and will look to respond to issues during those times. 

Find us on Facebook ​Facebook

Follow us on Twitter Twitter

Like us on Instagram Instagram

View us on Flickr Flickr

View us on YouTubeYouTube


  Find us