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As a landlord, Coastal is responsible for ensuring the safety of tenants within its properties. This includes the safe movement and exit from a building in cases of emergency. We have a duty to inspect and manage the communal areas of our properties, to ensure they are clear and allow people free access to and from the exits and entrances. Communal areas are NOT an extension of residents' flats. If they are not clear of items - be it recycling bags, a large plant, a bike, a mobility scooter, or anything else we feel is likely to be a hazard - we will take action to make sure you remove your belongings.

 

IF WE DO FIND ITEMS STORED IN THESE AREAS WE WILL:

  • Knock on your door or contact you, and ask you to remove them
  • Send a letter or email confirming our request
  • Call back to check the items have been removed
  • If the items haven't been removed, we will have to remove them ourselves and dispose of them.

 

 

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